PSA is first to bring the managed services model from the IT industry to the security industry. Managed Services is simply a catch-all term for subscription-based, done-for-you, proactive services that fulfill a business function on an outsourced basis. At its simplest, managed services are like having your car under bumper-to-bumper warranty, with scheduled maintenance. At its most complex, they are a form of business process outsourcing (BPO) that allows a vendor you partner with to run an entire business function for you.
This model has been highly successful across the board in IT— from SMBs to the enterprise space — as an extremely popular way to run technology services. More recently, the managed services model has been applied to marketing and other business function with similar success.
The primary reasons behind the growing popularity of managed services are as follows:
- Managed services allow you to move business functions from the balance sheet to the income statement. Instead of sunk investments in soon-to-be-obsolete assets, you have ongoing operating expenses and business function that are always kept up-to-date.
- The pay-only-for-what-you-use utility model creates costs savings, reduces payroll burden, and increases profits.
- Managed services demonstrably offer the best TCO (total cost of ownership) of all comparable solutions
- Predictable expenses introduce operational stability, proactive management reduces resource unavailability and surprises, all of which allows you to focus on your business and be as productive as you can be
- Increasing complexity in business functions and rapid changes makes it economically impractical to hire a small army of specialists as in-house staff and to keep them trained to run those functions
- Managed services can move at the pace of business. Functions and features can be turned on and off, up or down on-demand, providing never-before-seen responsiveness to your business realities.
PSA brings all these benefits to the security industry for the first time.
The following is only a partial list of managed cybersecurity services provided as part of our managed technical services packages:
- Firewall, VPN, UTM (unified threat management) and advanced gateway security
- 24×7 monitored anti-virus / anti-spyware / endpoint security from our Network Operations Center (NOC)
- By the numbers, the most effective spam protection and email security in the world
- Zero-day protection against threats just released for which no antidote yet exists
- Network, gateway, and host-based intrusion prevention systems (IPS)
- Fort Knox™ for laptops including self-sufficient security, lo-jack, remote destruction
- Hardware, file system, and data encryption
- Managed public/private key systems, key escrow, password stores
- Secure email (encryption, continuity, recovery, e-discovery-compliant archiving)
- Penetration testing, audits, honey pots, active counter-measures
- 24×7×365 emergency incident response including law enforcement liaison
